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Sump Pump Service to Help Keep Your Basement Dry

Protect your home from unwanted water with professional sump pump repair, replacement, and installation from Ehret. We provide dependable sump pump service throughout the Metro East.

Don’t Wait Until the Next Heavy Rain to Think About Your Sump Pump

Your sump pump plays an important role in protecting your basement or crawl space from water intrusion. When groundwater collects around your foundation, the sump system directs that water away from your home before it can lead to flooding and water damage.

The problem is that sump pumps often go unnoticed until they stop working—sometimes during the exact storm when you need them most.

Ehret provides professional sump pump repair, replacement, and installation throughout the Metro East. Whether your existing pump isn’t working properly or you want additional protection for your home, our experienced plumbers can inspect your system and recommend the right solution.
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Complete Sump Pump Services for Your Home

Sump Pump Repair

If your sump pump isn’t turning on, runs continuously, makes unusual noises, or isn't removing water properly, Ehret can diagnose the problem and determine whether it can be repaired.

Sump Pump Replacement

Sump pumps don't last forever. If your existing pump is aging, unreliable, or no longer performing properly, we can replace it with a system appropriate for your home.

New Sump Pump Installation

Need a new sump pump system? Ehret can evaluate your home's needs and professionally install equipment designed to help manage groundwater and protect your property.

Battery Backup Systems

A sump pump can't protect your basement during a power outage if it doesn't have backup power. A battery backup system can provide additional protection when storms knock out electricity.

Sump Pump Testing & Maintenance

Regular inspection and testing can help identify problems before the next heavy rainfall. We can check your sump pump's operation and make sure the system is ready when you need it.

Sump Pump Troubleshooting

Frequent cycling, unusual noises, standing water, or a pump that won't shut off can indicate a problem with the pump, float switch, discharge line, or another part of the system.

Signs Your Sump Pump May Need Service

You don't want to discover a sump pump problem when water is already entering your basement. Contact Ehret if you notice:

  • The sump pump doesn't turn on when water enters the pit
  • The pump runs continuously
  • Unusual grinding, rattling, or other noises
  • Water remains in the sump pit
  • The pump cycles on and off frequently
  • The pump vibrates excessively while running
  • Visible rust or corrosion
  • Water isn't being discharged properly
  • Your sump pump is older and you're unsure of its condition
  • You've experienced basement water problems despite having a sump pump

If something doesn't seem right, having the system inspected before the next major storm can provide valuable peace of mind.

Sump Pump Service
Sump Pump Battery

What Happens to Your Sump Pump When the Power Goes Out?

Heavy storms can bring two problems at once: more groundwater around your foundation and a loss of electrical power.

A standard electric sump pump cannot operate during a power outage. That's why a battery backup sump pump can be an important second line of defense for homes that are vulnerable to basement flooding.

A backup system can automatically take over when the primary pump loses power or cannot keep up with incoming water. Ehret can evaluate your existing sump pump setup and discuss backup options that provide additional protection when you need it most.

Should You Repair or Replace Your Sump Pump?

Not every sump pump problem requires a new pump. A malfunctioning float switch, blocked discharge line, or another repairable issue may be responsible for the problem.

Replacement may make more sense when the pump is older, has become unreliable, requires frequent repairs, or can no longer adequately handle the amount of water entering the sump pit.

Ehret can inspect your system, identify the problem, and explain your options so you can make an informed decision.
Rain Sump Pump

Be Ready Before the Rain Starts

Because sump pumps may sit unused for extended periods, it's easy to assume everything is working properly. Regular testing can help uncover problems before severe weather arrives.

Professional sump pump maintenance can help identify issues involving the pump, float switch, electrical operation, discharge piping, and other components of the system.

If your basement depends on a sump pump to stay dry, testing it before periods of heavy spring and summer rainfall is a smart preventive step.

What to Expect From Ehret

Schedule Service

Call Ehret or submit a service request online and tell us what's happening with your sump pump.

Inspect the System

Our plumber will inspect the sump pump and related components to determine whether everything is operating properly.

Review Your Options

We'll explain what we find and discuss repair, replacement, or backup options when appropriate.

Protect Your Home

Once you approve the work, we'll complete the service and make sure your sump pump system is operating properly.

Sump Pump FAQs

A sump pump should activate automatically as water rises in the sump pit and shut off after the water level drops. If you're unsure whether yours is operating correctly, Ehret can inspect and test the system before you have to rely on it during heavy rainfall.

 

It's a good idea to periodically test your sump pump and pay particular attention to it before seasons when heavy rainfall is common. An older pump or a system that has experienced previous problems may benefit from more frequent professional inspection.

A pump that won't stop running could be dealing with a stuck float switch, unusually high groundwater, an issue with the discharge system, an undersized pump, or another mechanical problem. Continuous operation can place additional wear on the equipment, so the cause should be investigated.

Grinding, rattling, banging, or excessive vibration can indicate worn or damaged components, debris, or another mechanical issue. If your pump suddenly sounds different than normal, having it inspected can help identify the problem before it fails.

A battery backup can provide additional protection if your primary sump pump loses power or cannot operate properly. It can be especially valuable because severe storms that increase groundwater can also cause electrical outages.

 

Yes. Ehret can inspect your current system and replace an aging or failed sump pump when necessary. We can also discuss whether a battery backup system would make sense for your home.

Sump Pump Failure? Don't Ignore Rising Water.

If your sump pump has stopped working and water is beginning to enter your basement or crawl space, prompt action can help limit damage.

Ehret provides 24/7 emergency plumbing service throughout the Metro East. For an urgent sump pump or plumbing problem, call 618-233-1018.
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Local Service Built on Generations of Trust

For more than a century, Metro East homeowners have trusted Ehret to help keep their homes safe and comfortable. See what local customers say about their experience with our team.
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Sharon Campbell
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Colin is the best. He is straight up honest and works efficiently. He helped me make a good decision at a time when things were not going well. Will request him every time.
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Nathan Storck
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Brad was awesome, checked out the water heater in about 10 minutes and scheduled me for a replacement on Tuesday morning 8 September.
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Patty Sprague
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Great service. Great knowledgeable technician
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Vickie Henry
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We came home from an out-of-state funeral to find our A/C not working. We called Ehret at 7:30 this morning and spoke to an actual person. She was very personable and told us they would be out this morning between 9 and 11. The technician actually arrived before 9. He gave fast, friendly service and had our A/C running within a few minutes.
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angela harlan
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I have had the most professional Service completed today from AJ. He was prompt, professional, and extremely knowledgeable. I am up and running again. I was also serviced in a shorter time period than expected I will always be a customer moving forward. May I mention that the price could not be beat!!!!!
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Scott Merrell
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Great team with a very proactive service mindset. I trust them for HVAC, tankless water heater, etc. Can't be beat!!
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Carl Hodges
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Timely and professional A/C service.
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Jeri Cron
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Nick was kind, professional and knowledgeable. He repaired my showers quickly. He did not talk down to me as others have. If I could I would give him 10 stars.

Serving the Metro East Since 1903

Ehret Service Area
  • Belleville
  • O'Fallon
  • Mascoutah
  • Edwardsville
  • Fairview Heights
  • Collinsville
  • Glen Carbon
  • New Baden
  • Millstadt
  • Columbia
  • Freeburg
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  • Granite City
  • Pontoon Beach
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  • Shiloh
  • Scott AFB
  • Maryville
  • Troy
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  • Alton
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Our goal is for you to be 100% satisfied with our services. If your highest expectations are not met, let us know so we can make it right.

Emergency Services

We are available 24/7 for emergency services for homes and commercial properties in Belleville, Shiloh, O’Fallon and surrounding cities throughout the Metro East community.

Established 1903

Ehret Inc. is a family-owned full-service plumbing, heating and cooling business established in 1903 and now led by the 5th generation of the Ehret family.
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Serving Metro East Since 1903