Terms and Conditions
Services Provided
Scheduling & Cancellations
Scheduling & Cancellations
Cancellation & Rescheduling Policy
Payments and Refunds
Payment Terms
Refund Policy
Warranty and Service Agreements
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We stand behind our work! Our services may come with a limited warranty, which varies by service type
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Warranty details will be provided at the time of service
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Warranties do not cover damage caused by customer misuse, third-party repairs, or acts of nature (e.g., floods, storms, power surges).
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All warranties provided by Ehret Plumbing, Heating & Cooling apply solely to the original purchaser and are non-transferable unless expressly stated in writing. Subsequent owners of the property are not entitled to warranty coverage for prior work performed by Ehret.
- Any estimate, contract, or service agreement entered into between Ehret Plumbing, Heating & Cooling and a prior property owner or occupant is non-transferable. Ehret has no obligation or duty to honor, perform, or uphold any portion of a previous contract, estimate, warranty, or verbal/email communication made with a former owner, tenant, or agent. All new property owners or occupants must enter into a separate written agreement with Ehret for any requested work or warranty service.
Privacy Policy and Data Protection
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By using our website, you agree to our privacy policy.
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We may collect personal information (such as name, phone number, and email) when you book services or submit feedback)
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We do not sell or share customer data with third parties, except as required for service fulfillment (e.g., scheduling platforms, payment processors).
Customer Reviews and Feedback
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We appreciate customer reviews and testimonials. By submitting a review, you grant us permission to use it for marketing purposes.
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If you prefer to provide private feedback instead of a public review, you may do so via our Customer Feedback Form
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We do not sell or share customer data with third parties, except as required for service fulfillment (e.g., scheduling platforms, payment processors).
Third-Party Services and External Links
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Our website may contain links to Google Reviews, Facebook, ServiceTitan, Schedule Engine, or other third-party services.
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We are not responsible for third-party content, privacy policies, or service terms.
Liability Disclaimer
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We strive to provide reliable, high-quality service, but we cannot guarantee uninterrupted service or permanent solutions for certain issues.
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We are not liable for damages, including property damage, loss of business, or personal injury, resulting from unforeseen system failures or delays.
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Customers are responsible for maintaining their HVAC and plumbing systems according to professional recommendations.
Changes to Terms and Conditions
We reserve the right to modify these Terms &Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services constitutes acceptance of the revised terms.
If you have questions about these Terms & Conditions, please contact us: Phone 618.233.1018.
